A year after launch, some iPhone 12 and iPhone 12 Pro models have been identified that their earpiece speaker may fail. According to Apple, the no sound service program affects iPhone 12 and iPhone 12 Pro devices that were manufactured between October 2020 and April 2021 but may include devices sold after those dates.
Only a small percentage of devices made during those dates should see the speaker failure but that could still mean hundreds of thousands of devices may be impacted.
The no sound issue stems from a failure that can occur in the earpiece module of the iPhone 12 | 12 Pro but not on the iPhone 12 mini or iPhone 12 Pro Max.
For your iPhone to be eligible for the service recall if your iPhone 12 or iPhone 12 Pro does not emit sound from the receiver when you make or receive calls, it may be eligible for service.
iPhone 12 mini and iPhone 12 Pro Max models are not part of this program and the program covers affected iPhone 12 or iPhone 12 Pro devices for 2 years after the first retail sale of the unit and does not extend the standard warranty.
More details on the iPhone 12 and iPhone 12 Pro no sound recall:
You can find the official service program page here.
If your iPhone 12 or iPhone 12 Pro isn’t eligible for the no sound service program but you still have the issue we can repair your earpiece speaker or loudspeaker if its not working properly and if your display is broken or damaged we can replace that for you too.
iPhone 12 and iPhone 12 Pro earpiece speaker.
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