If your iPhone won’t charge or is charging slowly, or if an alert message appears, find out what to do.
When your device is charging, a lightning bolt will appear inside the battery icon in the status bar, or a large battery icon with current charge will be displayed on the Lock Screen.
Connect your iPhone to a USB charging cable (preferably a high quality cable). Then plug the cable into one of the following power sources:
With A Computer:
If you’re trying to charge your device wirelessly make sure you have a device that’s compatible with wireless charging. iPhone 8, iPhone X, iPhone 11, iPhone 12 and iPhone 13 models all support wireless charging, iPhone 12 and iPhone 13 models support MagSafe charging.
Powered USB Hub Charging Accessory
Follow the following steps and try again after each:
In many cases your iPhone may not charge due to debris in the charging port in the bottom of your device. Our repair specialists are able to safely and properly service the charging port for you when you bring it in-store.
If the charging port is damaged, your device will probably need a service or a charging port replacement.
While charging your iPhone may get slightly warmer. To extend the lifespan of your battery, if the battery gets to warm or hot software may limit charging above 80%. Your iPhone will continue to charge again when the temperature of the device cools down. If you’re charging your device in the sun try moving your iPhone and charger to a cooler location.
Devices that run iOS 13 and later use Optimised Battery Charging to slow the rate of battery ageing and extend the lifespan of your battery. Your device uses machine learning to understand your charging routine so that it can wait until you need to use your iPhone to finish charging. Optimised Battery Charging will only activate when your iPhone is connected to a charger for a long period of time.
Information regarding your charging routine stays on your iPhone. The information isn’t included in backups and isn’t shared with anyone.
If an alert says that your accessory isn’t supported the alert can appear for a few reasons.
Follow these steps to see if your device isn’t charging:
iPhone 11 Pro Charging Port Replacement
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