If Your Apple Watch Won’t Charge

If Your Apple Watch Won't Charge

If your Apple Watch won’t charge or is charging slowly, find out what to do.


When your device is charging, a lightning bolt will appear on the screen. If your Apple Watch requires charging, a red lightning bolt will appear on the screen. If your screen is blank or you see the charging cable icon and a red lightning bolt red lightning bolt on the screen, charge your watch for up to 30 minutes.

Plug Into A Power Source

Connect your Apple Watch to a USB charging cable (preferably a high quality cable). Then plug the cable into one of the following power sources:

On Wall Power:
  1. Plug your USB charging cable into a USB power adapter, then plug the power adapter into the wall. You can shop our USB charging cables and power adapters.
 
 

With A Computer:

  1. Plug your charging cable into a USB 2.0 or 3.0 port on your computer that’s on and not in a sleep mode. Don’t use the USB ports on your keyboard.
 
 
With A Charging Accessory:
  1. Plug your cable into a powered USB hub, dock or another charging accessory.

If Your Device Charges Slowly Or Won’t Charge

If your Apple Watch won’t charge or you see a message on your watch that charging with this accessory isn’t supported:

  1. Make sure that you plug the Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable all the way into the USB Power Adapter, then make sure that you plug the adaptor all the way into a power outlet.
  2. Make sure that you’re using the Apple Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable that came with your Apple Watch.
  3. Completely remove any plastic wrap from the sides of the charger.
  4. Make sure that the back of your Apple Watch and the magnetic charger are clean.
  5. If your Apple Watch still won’t charge, force-restart it. Press and hold both the side button and Digital Crown until you see the Apple logo.
  6. Try a different charging cable, and a different USB Power Adapter. If your Apple Watch is out of power, you might need to wait a few minutes for the green lightning bolt to appear after you start charging your device.

Service Your Apple Watch

If your Apple Watch still won’t charge or is still not charging contact us for a service. Your Apple Watch may have a defective battery that needs to be serviced. Contact us here.

Apple Watch Series 3 (38mm) Battery Service
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